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Quotes
Fonts
Size
Material
Removing wall words
Installing Wall Quotes
Return Policy
Q: Quotes
I make a quote not shown on your site. How can I make a custom quote?
A:
You can use our custom order form or call us at 1-888-230-9051. We love to help customers create their quote ideas and personalize their home.
Q: Fonts
Can a quote be made in a font not shown on your site?
A:
If you would like a specific font that we do not have listed, please contact us and we will work with you to make your quote in that font. We only have 30 listed on the site because sometimes, too many options confuse customers.
Q: Size
Can I make a quote an exact size not listed on the site?
A:
Just contact us with your order and e-mail or call with your dimesions. We will make sure the quote is the appropriate size for your project. If you have questions about sizing, please feel free to contact us.
Q: Material
What kind of material are the words made of?
A:
We use a semi-removable vinyl that will not hurt your walls when you are finished using them. Our vinyl is matte finish so there is no shine or glare on your words. This gives the words a more painted look.
Q: Removing wall words
Are the words removable?
A:
The words are only temporary so when you are ready to change your decor, you can just peel them off the walls. The easiest way to get them off is to use a hair dryer to heat them up and peel off with tweezers.
Our letters may peel some paint off but will not harm the walls texture. Just a little touch up paint and you are ready to go.
Q: Installing Wall Quotes
What is the material used to create wall quotes?
A:
Wall quotes are made of a thin vinyl material. It is 3mm thick so they look hand painted. We only use matte finish vinyl so it gives the appearance of hand painted.
The vinyl we use a semi-removable vinyl as not to harm the walls.
Q: Return Policy
What is your return policy?
A:
Pre-designed orders can be exchanged for store credit or color change.
In order to get an exchange or store credit, product must be mailed back to us within 15 days intact and good condition.
Refunds are not given unless it is a mistake on our part and product must be returned for a full refund.
All of our products are made at the time of order and can not be put back into inventory.
No refunds on custom orders - all sales final. Please be careful when placing customer to orders to ensure everything is correct.
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